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Seven steps to patient safety in general practice

Reference number
0884
Issue date01 June 2009
TypeGuidance

This best practice guide alerts general practices to the seven steps through which they can work in order to safeguard their patients.

 

It is based on the full reference document Seven steps to patient safety in primary care, and adapted specifically for general practice.

 

Following the steps described will help to ensure that care is provided as safely as possible and, if things do go wrong, that the right action is taken. They will also help in meeting clinical governance standards, accreditation processes and contractual requirements. 

 

The steps are based on a comprehensive literature review, and have been adapted to general practice through a series of focus groups. This has been supported by consultation with GPs, nurses and practice managers from across England and Wales.

 

Alongside each step is a set of activities that can be taken to develop policies, strategies and action plans. The activities are aimed at all staff working within the range of practices that currently exist and are continuing to evolve across the country. There are also practical hints and techniques that can be used to promote quality care.


Webinars

On 23 September 2009, a web presentation was held to outline the Seven steps to patient safety in general practice.

Presenter: Dr Bruce Warner, Head of Primary Care, Ambulance and Specialist Programmes.

 

A series of additional webinars are being hosted to look at each step in the Seven steps to patient safety in general practice. Details and links to register are below. Contact us if you have any questions about the webinar programme.

 

Step 1: build a safety culture
Thursday 22 October 2009
Download the webinar

 

Step 2: lead and support your practice team
Wednesday 18 November 2009 at 8:15am
Presented by Professor Mike Pringle
Download the webinar

 

Step 3: integrate your risk management activity
Thursday 10 December 2009 at 1:00pm
Download the webinar

 

Step 4: promote reporting
Wednesday 13 January 2010 at 1:00pm
Download the webinar

 

Step 5: involve and communicate with patients and the public
Thursday 4 February 2010 at 4:30pm
Download the webinar

 

Step 6: learn and share safety lessons
Wednesday 3 March 2010 at 1:00pm
Download the webinar

 

Step 7: implement solutions to prevent harm
Thursday 25 March 2010 at 1:00 pm
Download the webinar


Seven steps to patient safety in general practice - Seven Steps
Seven steps to patient safety in general practice - Seven Steps - 992 KB 0884 - Seven steps to patient safety in general practice - Seven Steps - 2009-06 - V1
Seven steps to patient safety in general practice: quick reference
Seven steps to patient safety in general practice: quick reference - 37 KB 0884A - Seven steps to patient safety in general practice: quick reference - 2009-06 - V1