Every day more than a million people are treated safely and successfully in the NHS. However, the advances in technology and knowledge in recent decades have created an immensely complex healthcare system.
This complexity brings risks, and evidence shows that things will and do go wrong in the NHS; that patients are sometimes harmed no matter how dedicated and professional the staff.
The Seven Steps are core to patient safety in healthcare organisations. Each guide in the series provides a checklist to help staff to plan their activities and measure patient safety performance.
