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Root Cause Analysis (RCA) investigation

Every day a million people are treated safely and successfully in the NHS.

However, when incidents do happen, it is important that lessons are learned across the NHS to prevent the same incident occurring elsewhere.

Root Cause Analysis investigation is a well recognised way of doing this.

General investigation queries

RCA investigation training

We are pleased to advise that on closure of the NPSA, delivery of RCA training will transfer to the NHS Commissioning Board. As a result course bookings, and the delivery of RCA investigation courses, will continue and we are now taking bookings for the year ahead.

To support the widespread use of RCA investigation, the NPSA provides a programme of training with the opportunity to book courses for individuals or groups, both in the UK and abroad.

We also provide course on Being open when things go wrong. Please email for details. Beingopen@npsa.nhs.uk