Patient treatment/procedure Patient safety topicGuidance and alerts to help improve safety in patient treatment and proceduresHarm from flushing of nasogastric tubes before confirmation of placement22/03/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=133441Tue, 20 Mar 2012 18:19:57 GMT20120320061957Tue, 20 Mar 2012 18:19:57 GMT20120320061957Fri, 08 Jun 2012 12:18:22 GMT20120608121822Risk of skin-prep related fire in operating theatres Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132981Fri, 02 Mar 2012 13:09:49 GMT20120302010949Fri, 02 Mar 2012 13:09:49 GMT20120302010949Fri, 02 Mar 2012 13:47:14 GMT20120302014714Risk of harm following gastric bypass Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132979Fri, 02 Mar 2012 12:45:45 GMT20120302124545Fri, 02 Mar 2012 12:45:45 GMT20120302124545Fri, 02 Mar 2012 13:48:57 GMT20120302014857Recognising and instigating prompt treatment for necrotising fasciitis Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132976Thu, 16 Feb 2012 11:01:53 GMT20120216110153Thu, 16 Feb 2012 11:01:53 GMT20120216110153Fri, 02 Mar 2012 12:16:15 GMT20120302121615Prevention of Harm with Buccal Midazolam Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132975Thu, 16 Feb 2012 10:53:07 GMT20120216105307Thu, 16 Feb 2012 10:53:07 GMT20120216105307Fri, 02 Mar 2012 12:20:54 GMT20120302122054Patient safety issues related to gastrostomy Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132974Thu, 16 Feb 2012 10:42:25 GMT20120216104225Thu, 16 Feb 2012 10:42:25 GMT20120216104225Wed, 18 Apr 2012 09:38:20 GMT20120418093820Risk of harm from CPM syndrome following rapid correction of sodium Signal28/02/2012http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132971Thu, 16 Feb 2012 10:02:23 GMT20120216100223Thu, 16 Feb 2012 10:02:23 GMT20120216100223Fri, 30 Mar 2012 14:09:43 GMT20120330020943Minimising Risks of Mismatching Spinal, Epidural and Regional Devices with Incompatible Connectors28/11/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132897Mon, 28 Nov 2011 13:08:09 GMT20111128010809Mon, 28 Nov 2011 13:08:09 GMT20111128010809Fri, 08 Jun 2012 12:19:59 GMT20120608121959Keeping newborn babies with a family history of MCADD safe in the first hours and days of life26/10/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=132858Wed, 26 Oct 2011 10:30:46 GMT20111026103046Wed, 26 Oct 2011 10:30:46 GMT20111026103046Fri, 08 Jun 2012 12:21:24 GMT20120608122124The adult patients passport to safer use of insulin30/03/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=130397Mon, 28 Mar 2011 15:38:28 GMT20110328033828Mon, 28 Mar 2011 15:38:28 GMT20110328033828Fri, 08 Jun 2012 12:23:55 GMT20120608122355Outbreak of prosthetic valve endocarditis Signal25/03/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=130186Thu, 24 Mar 2011 13:00:52 GMT20110324010052Thu, 24 Mar 2011 13:00:52 GMT20110324010052Fri, 25 Mar 2011 11:17:22 GMT20110325111722Monitoring plasma sodium levels in babies Signal25/03/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=130184Thu, 24 Mar 2011 12:18:17 GMT20110324121817Thu, 24 Mar 2011 12:18:17 GMT20110324121817Fri, 25 Mar 2011 11:18:16 GMT20110325111816Monitoring patients with fractured ribs Signal25/03/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=130182Thu, 24 Mar 2011 12:08:41 GMT20110324120841Thu, 24 Mar 2011 12:08:41 GMT20110324120841Fri, 25 Mar 2011 11:13:45 GMT20110325111345Early detection and treatment of acute limb ischaemia Signal25/03/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=130172Thu, 24 Mar 2011 10:53:28 GMT20110324105328Thu, 24 Mar 2011 10:53:28 GMT20110324105328Fri, 25 Mar 2011 11:16:17 GMT20110325111617Risk of harm to patients who are nil by mouth Signal14/02/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=94854Mon, 07 Feb 2011 17:39:15 GMT20110207053915Mon, 07 Feb 2011 17:39:15 GMT20110207053915Mon, 14 Feb 2011 13:30:01 GMT20110214013001Missed diagnosis of fractures in children Signal14/02/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=94852Mon, 07 Feb 2011 17:34:48 GMT20110207053448Mon, 07 Feb 2011 17:34:48 GMT20110207053448Mon, 14 Feb 2011 13:32:54 GMT20110214013254The risk of harm from children and neonates entangled in lines Signals14/02/2011http://www.nrls.npsa.nhs.uk/resources/?EntryId45=94851Mon, 07 Feb 2011 17:31:10 GMT20110207053110Mon, 07 Feb 2011 17:31:10 GMT20110207053110Mon, 14 Feb 2011 13:34:54 GMT20110214013454Preventing fatalities from medication loading doses25/11/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=92305Wed, 24 Nov 2010 08:39:49 GMT20101124083949Wed, 24 Nov 2010 08:39:49 GMT20101124083949Wed, 01 Dec 2010 13:58:05 GMT20101201015805Non-invasive ventilation Signal29/10/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=83759Mon, 25 Oct 2010 15:53:37 GMT20101025035337Mon, 25 Oct 2010 15:53:37 GMT20101025035337Fri, 29 Oct 2010 10:30:04 GMT20101029103004Overdose of intravenous paracetamol in infants and children Signal29/10/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=83757Mon, 25 Oct 2010 14:52:20 GMT20101025025220Mon, 25 Oct 2010 14:52:20 GMT20101025025220Mon, 14 Feb 2011 13:41:00 GMT20110214014100Wrong site nerve block Signal29/10/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=83755Mon, 25 Oct 2010 13:59:45 GMT20101025015945Mon, 25 Oct 2010 13:59:45 GMT20101025015945Thu, 28 Oct 2010 11:26:02 GMT20101028112602Never Events Annual Report 2009/1008/10/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=83319Wed, 06 Oct 2010 11:42:55 GMT20101006114255Wed, 06 Oct 2010 11:42:55 GMT20101006114255Fri, 08 Oct 2010 16:43:08 GMT20101008044308Prevention of over infusion of intravenous fluid and medicines in neonates26/08/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=75519Wed, 25 Aug 2010 16:21:37 GMT20100825042137Wed, 25 Aug 2010 16:21:37 GMT20100825042137Thu, 23 Sep 2010 13:28:52 GMT20100923012852Reducing treatment dose errors with low molecular weight heparins30/07/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=75208Fri, 30 Jul 2010 10:17:55 GMT20100730101755Fri, 30 Jul 2010 10:17:55 GMT20100730101755Mon, 11 Oct 2010 12:04:50 GMT20101011120450Safer administration of insulin16/06/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=74287Thu, 10 Jun 2010 09:03:05 GMT20100610090305Thu, 10 Jun 2010 09:03:05 GMT20100610090305Mon, 05 Jul 2010 12:32:53 GMT20100705123253WHO Surgical Safety Checklist: for radiological interventions only09/04/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=73612Tue, 06 Apr 2010 11:09:04 GMT20100406110904Tue, 06 Apr 2010 11:09:04 GMT20100406110904Thu, 04 Nov 2010 11:17:28 GMT20101104111728Never Events - Framework: Update for 2010-1124/03/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=68518Wed, 24 Mar 2010 10:42:27 GMT20100324104227Wed, 24 Mar 2010 10:42:27 GMT20100324104227Mon, 17 May 2010 09:45:37 GMT20100517094537Design for patient safety: guidelines for the safe on-screen display of medication information23/02/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=66713Tue, 23 Feb 2010 15:28:24 GMT20100223032824Tue, 23 Feb 2010 15:28:24 GMT20100223032824Mon, 07 Mar 2011 14:55:24 GMT20110307025524Right patient, right blood: core competencies09/11/2006http://www.nrls.npsa.nhs.uk/resources/?EntryId45=65838Thu, 07 Jan 2010 10:28:30 GMT20100107102830Thu, 07 Jan 2010 10:28:30 GMT20100107102830Fri, 05 Nov 2010 16:05:57 GMT20101105040557Nasogastric tube feeding under restraint Signal27/11/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=65337Fri, 27 Nov 2009 10:25:27 GMT20091127102527Fri, 27 Nov 2009 10:25:27 GMT20091127102527Tue, 09 Mar 2010 12:29:44 GMT20100309122944Distance to travel for key on-call staff Signal27/11/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=65334Fri, 27 Nov 2009 10:03:03 GMT20091127100303Fri, 27 Nov 2009 10:03:03 GMT20091127100303Tue, 09 Mar 2010 13:00:56 GMT20100309010056Residual anaesthetic drugs in cannulae Signal27/11/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=65333Fri, 27 Nov 2009 09:51:32 GMT20091127095132Fri, 27 Nov 2009 09:51:32 GMT20091127095132Tue, 09 Mar 2010 13:50:58 GMT20100309015058Recognition of compartment syndrome Signal27/11/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=65331Fri, 27 Nov 2009 09:29:24 GMT20091127092924Fri, 27 Nov 2009 09:29:24 GMT20091127092924Tue, 09 Mar 2010 12:49:42 GMT20100309124942Oxygen safety in hospitals Rapid Response Report29/09/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=62811Tue, 29 Sep 2009 11:51:59 GMT20090929115159Tue, 29 Sep 2009 11:51:59 GMT20090929115159Tue, 02 Feb 2010 16:01:25 GMT20100202040125Quarterly Data Summary Issue 13: Learning from reporting - chest drains31/08/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=62054Thu, 17 Sep 2009 19:11:09 GMT20090917071109Thu, 17 Sep 2009 19:11:09 GMT20090917071109Thu, 17 Sep 2009 19:24:27 GMT20090917072427Minimising risks of suprapubic catheter insertion (adults only)29/07/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=61917Fri, 11 Sep 2009 13:48:58 GMT20090911014858Fri, 11 Sep 2009 13:48:58 GMT20090911014858Tue, 20 Apr 2010 09:45:20 GMT20100420094520Towards safer radiotherapy10/04/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=61646Fri, 04 Sep 2009 11:13:59 GMT20090904111359Fri, 04 Sep 2009 11:13:59 GMT20090904111359Tue, 15 Sep 2009 16:10:59 GMT20090915041059Female urinary catheters causing trauma to adult males30/04/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59897Tue, 18 Aug 2009 21:11:08 GMT20090818091108Tue, 18 Aug 2009 21:11:08 GMT20090818091108Mon, 30 Nov 2009 14:50:58 GMT20091130025058Resuscitation in mental health and learning disability settings26/11/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59895Tue, 18 Aug 2009 21:11:06 GMT20090818091106Tue, 18 Aug 2009 21:11:06 GMT20090818091106Tue, 01 Jun 2010 09:48:11 GMT20100601094811Haemodialysis patients: risks associated with water supply (hydrogen peroxide)30/09/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59893Tue, 18 Aug 2009 21:11:02 GMT20090818091102Tue, 18 Aug 2009 21:11:02 GMT20090818091102Fri, 04 Sep 2009 14:23:34 GMT20090904022334Infusions and sampling from arterial lines Rapid Response Report28/07/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59891Tue, 18 Aug 2009 21:10:58 GMT20090818091058Tue, 18 Aug 2009 21:10:58 GMT20090818091058Tue, 08 Sep 2009 17:04:21 GMT20090908050421Vinca alkaloid minibags (adultadolescent units)11/08/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59890Tue, 18 Aug 2009 21:10:56 GMT20090818091056Tue, 18 Aug 2009 21:10:56 GMT20090818091056Mon, 17 May 2010 10:00:55 GMT20100517100055Avoiding wrong side burr holes-craniotomy11/12/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59889Tue, 18 Aug 2009 21:10:54 GMT20090818091054Tue, 18 Aug 2009 21:10:54 GMT20090818091054Mon, 17 May 2010 09:46:51 GMT20100517094651Reducing dosing errors with opioid medicines04/07/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59888Tue, 18 Aug 2009 21:10:52 GMT20090818091052Tue, 18 Aug 2009 21:10:52 GMT20090818091052Fri, 28 May 2010 16:28:45 GMT20100528042845Hospital hydration best practice toolkit25/08/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59886Tue, 18 Aug 2009 21:10:47 GMT20090818091047Tue, 18 Aug 2009 21:10:47 GMT20090818091047Sat, 19 Sep 2009 17:21:43 GMT20090919052143Technical patient safety solutions for ventilator-associated pneumonia in adults01/08/2008http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59879Tue, 18 Aug 2009 21:10:33 GMT20090818091033Tue, 18 Aug 2009 21:10:33 GMT20090818091033Tue, 15 Sep 2009 17:48:37 GMT20090915054837Fire hazard with paraffin-based skin products26/11/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59876Tue, 18 Aug 2009 21:10:27 GMT20090818091027Tue, 18 Aug 2009 21:10:27 GMT20090818091027Thu, 10 Sep 2009 14:28:48 GMT20090910022848Risk of confusion between cytarabine and liposomal cytarabine (Depocyte)18/06/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59875Tue, 18 Aug 2009 21:10:26 GMT20090818091026Tue, 18 Aug 2009 21:10:26 GMT20090818091026Tue, 08 Sep 2009 16:32:47 GMT20090908043247Non-lipid and lipid formulations of injectable amphotericin03/09/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59874Tue, 18 Aug 2009 21:10:25 GMT20090818091025Tue, 18 Aug 2009 21:10:25 GMT20090818091025Tue, 08 Sep 2009 17:09:22 GMT20090908050922Emergency support in surgical units: dealing with haemorrhage10/09/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59873Tue, 18 Aug 2009 21:10:24 GMT20090818091024Tue, 18 Aug 2009 21:10:24 GMT20090818091024Mon, 04 Oct 2010 14:31:31 GMT20101004023131Quarterly Data Summary Issue 12: Learning from reporting - is nutrition a patient safety problem?01/05/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59872Tue, 18 Aug 2009 21:10:23 GMT20090818091023Tue, 18 Aug 2009 21:10:23 GMT20090818091023Fri, 04 Sep 2009 10:48:23 GMT20090904104823Nutrition factsheets01/01/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59865Tue, 18 Aug 2009 21:10:13 GMT20090818091013Tue, 18 Aug 2009 21:10:13 GMT20090818091013Mon, 05 Jul 2010 11:01:48 GMT20100705110148Review of patient safety for children and young people01/06/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59864Tue, 18 Aug 2009 21:10:10 GMT20090818091010Tue, 18 Aug 2009 21:10:10 GMT20090818091010Tue, 02 Feb 2010 15:15:09 GMT20100202031509Quarterly Data Summary Issue 11: Learning from reporting - pressure ulcers01/02/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59862Tue, 18 Aug 2009 21:10:07 GMT20090818091007Tue, 18 Aug 2009 21:10:07 GMT20090818091007Fri, 04 Sep 2009 10:32:47 GMT20090904103247WHO Surgical Safety Checklist26/01/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59860Tue, 18 Aug 2009 21:10:04 GMT20090818091004Tue, 18 Aug 2009 21:10:04 GMT20090818091004Fri, 01 Apr 2011 14:20:59 GMT20110401022059Never Events Framework 2009-1001/02/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59859Tue, 18 Aug 2009 21:10:02 GMT20090818091002Tue, 18 Aug 2009 21:10:02 GMT20090818091002Mon, 17 May 2010 09:48:55 GMT20100517094855Throat Packs28/04/2009http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59853Tue, 18 Aug 2009 21:09:46 GMT20090818090946Tue, 18 Aug 2009 21:09:46 GMT20090818090946Fri, 04 Sep 2009 15:15:09 GMT20090904031509PEAT Assessments 201107/12/2010http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59852Tue, 18 Aug 2009 21:09:43 GMT20090818090943Tue, 18 Aug 2009 21:09:43 GMT20090818090943Tue, 07 Dec 2010 11:17:54 GMT20101207111754Recognising and responding appropriately to early signs of deterioration in hospitalised patients01/11/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59834Tue, 18 Aug 2009 21:09:12 GMT20090818090912Tue, 18 Aug 2009 21:09:12 GMT20090818090912Fri, 04 Sep 2009 11:52:55 GMT20090904115255Design for patient safety: a guide to the design of the dispensing environment01/01/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59830Tue, 18 Aug 2009 21:09:05 GMT20090818090905Tue, 18 Aug 2009 21:09:05 GMT20090818090905Mon, 07 Mar 2011 14:58:24 GMT20110307025824Safer care for the acutely ill patient: learning from serious incident01/01/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59828Tue, 18 Aug 2009 21:09:01 GMT20090818090901Tue, 18 Aug 2009 21:09:01 GMT20090818090901Fri, 04 Sep 2009 14:50:47 GMT20090904025047Patient Safety Observatory Report 4: Safety in doses01/01/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59822Tue, 18 Aug 2009 21:08:41 GMT20090818090841Tue, 18 Aug 2009 21:08:41 GMT20090818090841Tue, 02 Feb 2010 15:19:55 GMT20100202031955Promoting safer use of injectable medicines28/03/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59812Tue, 18 Aug 2009 21:08:09 GMT20090818090809Tue, 18 Aug 2009 21:08:09 GMT20090818090809Tue, 15 Sep 2009 16:13:27 GMT20090915041327Promoting safer measurement and administration of liquid medicines via oral and other enteral routes28/03/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59808Tue, 18 Aug 2009 21:07:52 GMT20090818090752Tue, 18 Aug 2009 21:07:52 GMT20090818090752Tue, 02 Feb 2010 16:08:46 GMT20100202040846Epidural injections and infusions28/03/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59807Tue, 18 Aug 2009 21:07:48 GMT20090818090748Tue, 18 Aug 2009 21:07:48 GMT20090818090748Tue, 08 Sep 2009 16:56:57 GMT20090908045657Protected Mealtimes01/01/2007http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59806Tue, 18 Aug 2009 21:07:44 GMT20090818090744Tue, 18 Aug 2009 21:07:44 GMT20090818090744Thu, 03 Sep 2009 17:13:22 GMT20090903051322Right patient, right blood: advice for safer blood transfusions09/11/2006http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59805Tue, 18 Aug 2009 21:07:39 GMT20090818090739Tue, 18 Aug 2009 21:07:39 GMT20090818090739Fri, 04 Mar 2011 14:54:35 GMT20110304025435Improving compliance with oral methotrexate guidelines01/06/2006http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59800Tue, 18 Aug 2009 21:07:23 GMT20090818090723Tue, 18 Aug 2009 21:07:23 GMT20090818090723Fri, 04 Mar 2011 14:55:05 GMT20110304025505Reducing the harm caused by misplaced naso and orogastric feeding tubes in babies under the care of neonatal units18/09/2005http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59798Tue, 18 Aug 2009 21:07:16 GMT20090818090716Tue, 18 Aug 2009 21:07:16 GMT20090818090716Fri, 04 Mar 2011 14:58:26 GMT20110304025826Protecting patients who are neck breathers07/03/2005http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59793Tue, 18 Aug 2009 21:06:56 GMT20090818090656Tue, 18 Aug 2009 21:06:56 GMT20090818090656Fri, 04 Mar 2011 11:54:55 GMT20110304115455Protecting people with allergy associated with latex26/05/2005http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59791Tue, 18 Aug 2009 21:06:44 GMT20090818090644Tue, 18 Aug 2009 21:06:44 GMT20090818090644Fri, 04 Mar 2011 14:58:40 GMT20110304025840Patient Safety Information: spinal cord lesion and bowel care15/09/2004http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59790Tue, 18 Aug 2009 21:06:39 GMT20090818090639Tue, 18 Aug 2009 21:06:39 GMT20090818090639Thu, 03 Sep 2009 11:42:12 GMT20090903114212Improving infusion device safety20/05/2004http://www.nrls.npsa.nhs.uk/resources/?EntryId45=59788Tue, 18 Aug 2009 21:06:29 GMT20090818090629Tue, 18 Aug 2009 21:06:29 GMT20090818090629Fri, 12 Nov 2010 11:07:40 GMT20101112110740